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Service 06 / Care

Website care

Updates, fixes, small improvements and a real human when something breaks. A care plan for the site after launch.

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MonthlyTypical timeline
WixCore platform
AAAccessibility target

The problem

Launch is the start of the maintenance bill.

A site that was fast in March can be slow by September. A plugin update can break a form. A price change can sit unpublished for a month because nobody owns it.

Care is the difference between a website that quietly decays and one that keeps earning. We plan the work, do the small things and tell you what needs attention before it becomes urgent.

“A website is not a canvas. It is a working part of the business.”InsightDrive — point of view

What you get

A concrete scope.

  • Monthly update and security checks
  • Backup verification
  • Broken link and form testing
  • Content and product changes
  • Small design improvements
  • Performance monitoring
  • Monthly activity report
  • Priority support for outages

The process

A clear run to launch.

01
Audit

Health, speed, security, content freshness and what is currently broken.

02
Plan

A monthly scope based on what the site needs, not a vague support bucket.

03
Do the work

Updates, fixes, changes and improvements, with a clear record.

04
Report

What changed, what is next and anything that needs a decision.

Fit

Good work starts with a good fit.

This is for you if

  • You publish or change content regularly.
  • The site has forms, bookings or payments.
  • Nobody internally owns the website.
  • You want a predictable monthly cost.

This is not for you if

  • You need a full-time developer on call.
  • You expect unlimited changes for a fixed fee.
  • You are about to rebuild from scratch.
  • You need custom application development.

Selected work

The proof is the site.

Questions

Reasonable things to ask.

What is included in the monthly plan?+

A defined block of planned work — updates, checks, small content changes and one improvement — plus outage support. The scope is agreed before you start.

What counts as an emergency?+

The site being offline, checkout failing, a security incident or a broken form on a live campaign. Content edits and new pages are planned work.

Can we pause the plan?+

Yes, with notice. We hand over cleanly and keep the documentation current so you are not stranded.

Do you maintain sites you did not build?+

Often, yes. We start with an audit and fix any critical issues before taking on the monthly plan.

Bring us the
messy version.

You do not need a perfect brief. Tell us what the business needs the website to do; we will help shape the rest.

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