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Service 05 / Care

Hosting

Fast, monitored, backed-up hosting — configured by the people who know the site, not a call centre reading a script.

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3–10 days migrationTypical timeline
WixCore platform
AAAccessibility target

The problem

Cheap hosting is expensive when it fails.

The invoice is small until the site goes down during a campaign, the SSL expires, or the backup turns out not to exist.

We set up hosting around the actual site: platform, traffic, storage, integrations and recovery needs. Then we monitor it, back it up and stay reachable when something looks wrong.

“A website is not a canvas. It is a working part of the business.”InsightDrive — point of view

What you get

A concrete scope.

  • Managed hosting setup and migration
  • SSL certificate and renewal
  • Daily or scheduled backups
  • Uptime and security monitoring
  • Core, plugin and platform updates
  • Staging environment for changes
  • Performance and caching configuration
  • Priority support for outages

The process

A clear run to launch.

01
Audit

Platform, traffic, storage, DNS, email and current risks.

02
Stage

Set up the new environment and migrate a copy for testing.

03
Test

Forms, checkout, SSL, redirects, email and performance.

04
Switch & monitor

DNS cutover with a rollback plan, then 30 days of close monitoring.

Fit

Good work starts with a good fit.

This is for you if

  • You do not want to manage servers or renewals.
  • Your site has forms, payments or bookings.
  • You need a human when something breaks.
  • You want backups that are actually tested.

This is not for you if

  • You need a custom cloud architecture.
  • You want the cheapest possible shared plan.
  • You have an in-house DevOps team.
  • You need 24/7 phone support in every time zone.

Selected work

The proof is the site.

Questions

Reasonable things to ask.

What happens if the site goes down?+

Monitoring alerts us first. We investigate, restore from backup if needed and keep you updated. Outage support is prioritised over routine requests.

Do you manage email?+

We can configure DNS for email and coordinate with your provider. We do not run a business email service.

Can you host a site you did not build?+

Yes, after an audit. We need admin access, a backup and a clear picture of plugins, custom code and integrations.

Is hosting included in care?+

Hosting and care are separate line items so you can see what you are paying for. Many clients take both.

Bring us the
messy version.

You do not need a perfect brief. Tell us what the business needs the website to do; we will help shape the rest.

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